Terms of use for this website

By opening any page on pixlnova.com you accept these terms as they stand on the day you use the site. If you do not accept them, do not use the site. That is the whole of the mechanism: there is no account to create, no box to tick, and nothing to close or delete afterwards.

These terms bind you personally. If you are browsing on behalf of a company, a college, or a client, and you have authority to act for them, they bind that organisation as well. If you do not have that authority, you are still bound personally and your organisation is not.

Each section carries a one-line plain-English summary. Those lines are there to help you find the right section quickly. They are not part of the agreement, and where a summary and the clauses under it disagree, the clauses govern.

Section 11, limitation of liability, deliberately carries no summary. A friendly one-liner over a liability cap almost always understates it, and a reader who relies on the summary rather than the clause has been misled by the document itself. The omission is a decision, not an oversight.

These terms govern the website. The Engagement Terms govern paid work. If you become a client, both can apply at once, and they are read in this order of precedence.

This site is aimed at people who can enter into a contract. It is not directed at children. If you are under 18, do not send a brief or a message through this site without a parent or guardian.

PixlNova is a sole proprietorship. At the date of this version it is not yet a registered entity: registration, Udyam (MSME) enrolment and a current account are in progress. Until those complete, the proprietor named above is the contracting party, personally.

The work is done by that one person. Where a specialist is brought in for a defined piece, you are told before it happens, not after.

Because there is no GST registration at present, no price shown anywhere on this site includes GST, no GST is charged, and no document issued is titled a tax invoice. If and when registration happens, the pricing pages and the Engagement Terms will say so plainly and will state whether published prices become inclusive or exclusive of tax. Prices will not be allowed to appear to jump by eighteen per cent without an explanation.

Email, at the address in the identity block above, is the record. Working hours are stated there too. A reply outside those hours is a courtesy rather than a promise, and there is no on-call rota behind this site.

The pages here describe services, methods, technologies and prices in general terms. They are written to help you decide whether to start a conversation. They are not legal, tax, accounting, security, regulatory or investment advice, and they are not an engineering assessment of your particular situation. Nothing here has been written with knowledge of your business.

The pricing pages show figures in Indian rupees and in US dollars. Those are two separately set market prices for the same plan, not a currency conversion of one another. Which one you see depends on where you appear to be browsing from.

Every plan states a timeline as a range, lists what is included, and lists what is excluded. Ranges are ranges. A date given before a scope is written is a guess, and a guess is not a commitment.

Plans also state a defect warranty period of 30, 60 or 90 days depending on the tier. That warranty attaches to a project through a written scope and the Engagement Terms. Reading it on the pricing page does not create it.

Nothing on this site is an offer capable of acceptance, and no page, price, plan or assistant reply creates a binding quotation. Prices, plans and inclusions can change without notice, and a change to a published price does not change a price already agreed in writing with a client.

A project exists when a written scope has been agreed and the Engagement Terms apply. Until then there is no obligation on either side: not from a brief, not from a reply, not from a call, and not from anything the assistant at /chat says.

Nothing is invoiced before a scope is agreed. That is a rule of the business, and it is repeated here so that you can hold it against us.

The site is provided as it is and as it is available. Pages, prices, plans, the assistant and the contact form may be changed, moved or withdrawn at any time without notice. There is no uptime commitment for this site, no maintenance window published for it, and no support channel that owes you a response about it.

There are no accounts on pixlnova.com. There is nothing to warn, suspend, downgrade or terminate, and no appeals process, because there is no relationship to end. Saying otherwise would be borrowing the language of a platform that this site is not.

The remedies that actually exist are technical and legal: rate limiting, blocking a network address, removing content, refusing to reply, and, in a serious case, going to court. Section 4.2 tells you what is out of bounds so that a block is never a surprise.

The assistant at /chat is a guided assistant over content already published on this site. It is not a general-purpose language model, and it is not there to write essays, answer questions about the world, or generate code. When a question falls outside what has been published, it says so and offers to take a brief instead of guessing.

Treat its output as orientation and as drafting assistance. It can help you shape a brief, find the right page, and understand what a plan covers. It is not professional advice of any kind, it is not a quotation, and it does not commit PixlNova to a price, a date, a scope or an approach.

It can be wrong, out of date, or incomplete, particularly just after a page changes. Where the assistant and a published page disagree, the published page is correct. Where a published page and a written scope disagree, the scope is correct.

It is an ordinary web form that writes to a database. Do not paste any of the following into it.

If you need to discuss something confidential, say so and ask for an NDA first. An NDA will be reviewed and signed, or a standard mutual one provided, before detail is shared.

Conversations are retained. They are used to answer you, to follow up if you ask for follow-up, to fix wrong or missing answers, and to keep a record of what was said. They are stored in a Supabase Postgres database hosted in the ap-southeast-2 region, which is Sydney, Australia. If you are in India, that means the personal data in your transcript is stored outside India.

If you submit a project brief through the assistant, it goes through the same pipeline as the contact form. Section 6 applies to it in full.

The contact form has thirteen fields. They are listed here in full so that you know before you type, rather than after.

Do not submit another person's personal data through this form unless they know you are doing it and you are entitled to share it. That includes colleagues, clients, and named individuals in a description. If a name is not necessary to explain the project, leave it out.

Do not include confidential material belonging to an employer or a client, and do not include credentials of any kind. Clause 5.3 applies to this form word for word.

Please make the information you do send accurate. A brief with an invented budget band or an invented timeline produces a quote that helps neither of us.

Submissions are stored in the same Supabase Postgres database described in clause 5.4, hosted in ap-southeast-2, Sydney, Australia. Personal data of Indian users is therefore stored outside India. Replies are sent using Resend, an email delivery provider. Payments, where an engagement follows, are taken through Razorpay or Stripe, and no card details ever reach this site.

Submissions are used to reply, to prepare a scope and a quote, and to keep a record of the enquiry. They are not sold, and they are not shared with anyone outside the providers needed to run the studio. Those providers are listed in the Subprocessors page.

Sending a brief obliges nobody. Work may be declined, and it will be declined openly if the project is a poor fit, if the timeline was fixed before the scope, or if there is no decision-maker available. You are equally free to walk away at any point.

Sending an unsolicited brief does not by itself create a confidentiality obligation beyond the commitments in the Privacy Policy. If you need one, ask for an NDA before you send detail.

The text, structure, layout, design system, illustrations, photographs and source code of this website are owned by PixlNova or used under licence. All rights are reserved except for the permissions granted in clause 4.1.

PixlNova is the trading name of the business described in section 2, and the wordmark and logo on this site belong to it. You may refer to PixlNova by name, for example in a comparison or a tender document. You may not use the mark as your own, or in a way that suggests endorsement or partnership.

Names of tools, platforms and providers mentioned on this site belong to their respective owners. They appear because they are what the work is built with or run on. Their presence is not a claim of partnership, certification, sponsorship or endorsement in either direction.

Ownership of work built for a client is a different question and is dealt with in the Engagement Terms. In outline: code is pushed to the client's own repository from the first commit, and full ownership of the source code, designs and associated intellectual property transfers on cleared final payment. Nothing in this section 7 changes that, adds to it, or takes anything away from it.

Do not systematically extract, crawl for the purpose of copying, or republish the content of this site as a dataset, a feed, a mirror or a directory listing. This applies in particular to the pricing pages, the FAQ answers and these legal documents, which took real work to write and are the parts most often lifted.

Ordinary indexing by a search engine that respects robots.txt is welcome and is not caught by this clause.

Do not generate load beyond ordinary human browsing. That includes stress testing, denial of service, automated form submission, and vulnerability or port scanning. Security testing of this site requires written permission first.

Requests may be rate limited or blocked without notice when traffic looks automated. A block is a technical measure, not an accusation, and you can ask about one by email.

Report it by email to the address in the identity block, with enough detail to reproduce it. Do not test destructively, do not access or modify data that is not yours, and do not publish the issue before it is fixed. There is no bug bounty programme and no payment is offered. A genuine report will be acknowledged and credited if you want credit.

Where this site links out, the link is a convenience. There is no control over what is on the other end, and a link is not an endorsement of the content, the company or its practices. Once you follow a link, that site's terms and privacy policy apply, and no responsibility is accepted for it.

The projects property sells downloadable academic project packages. It has accounts, checkout, licences, download limits and its own refund policy, none of which exist on this site. It is governed by its own terms, licence and refund policy, published there. This document does not govern it, and clause 4.3 does not apply to it.

The freelancer property is a talent marketplace with escrow. The relationship between a client, a freelancer and PixlNova there, including how escrowed funds are held and released, is defined in that property's own terms. Nothing in this document says anything about it.

The three properties share a brand and a first-party analytics setup. They do not share a login, and this site has no login at all. What crosses between them is summarised here, and set out in full in the Cookie Policy and the Privacy Policy.

This site is provided as it is and as available, without warranties of any kind so far as the law allows. In particular there is no promise that it will be uninterrupted, error free, secure against every attack, free of harmful components, or compatible with every browser and device. Keeping your own device and network safe is your responsibility.

Reading this site, using the assistant, or sending a brief does not create a client relationship, a consulting relationship, or a duty of care in relation to decisions you make. Decisions about your own product, budget, security or compliance remain yours until a written scope says otherwise.

Descriptions of what the studio can build, the technologies listed, and the delivery method described are statements of general capability. They are not a representation about your project. No client case studies, testimonials or client names are published on this site, and any that appear elsewhere claiming to be from PixlNova are not ours.

Nothing in this document excludes or limits liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded or limited under the governing law or under the mandatory law of the country where you live.

This section applies to liability arising out of or in connection with your use of this website, the assistant at /chat, and the contact form. It applies whether the claim is in contract, in tort including negligence, under statute, or on any other basis.

It does not apply to paid work. Liability for a project is dealt with in the Engagement Terms, which set their own limit by reference to the fees for that project. This section neither raises nor lowers that limit.

Subject to clause 10.4 and clause 11.4, no liability is accepted for indirect or consequential loss, or for loss of profit, revenue, business, goodwill, anticipated savings, data, or opportunity, arising from your use of this website or from reliance on anything published on it.

Subject to clause 10.4 and clause 11.4, total aggregate liability arising out of your use of this website is limited to the amount you have paid for that use. Access to this site is free of charge, so that amount is nil.

This is stated plainly rather than buried, because a nil cap is a real consequence of a free site and you are entitled to see it before you rely on anything here. If you need a commitment you can enforce, that is what a written scope and the Engagement Terms are for.

If you are a consumer, nothing in this section removes rights you have under consumer protection law that cannot be contracted out of. Where a limitation in this section is unenforceable in the place where you live, it applies only to the extent the law there permits, and the rest of the section continues to apply.

The governing law for these terms, and the courts named as the forum for disputes about them, are the ones recorded in the business identity block in clause 2.1. They are stated there once, and referenced rather than repeated here, so that a single edit governs every legal document on this site and no two documents can drift into naming different courts.

Subject to clause 12.2, those courts have exclusive jurisdiction over any dispute arising out of or in connection with these terms or your use of this website.

Clause 12.1 does not take away a consumer's right to bring proceedings where they live. If you are using this site as a consumer rather than for a business purpose, you may bring a claim in the courts of the country or state where you are resident, and you keep the benefit of any mandatory consumer protections of that place, whatever the choice of law says.

If you are in India, that includes the right under the Consumer Protection Act, 2019 to approach the consumer commission where you reside or personally work for gain, rather than where the business is located.

Before starting proceedings, please write. Almost everything that goes wrong on a marketing website is a mistake that can be fixed the same week. The grievance contact, the acknowledgement period and the resolution period are set out in the contact block at the end of this document.

If a clause is held unenforceable, it is removed or narrowed only to the extent necessary and the rest of the document continues in force. A delay in enforcing a right is not a waiver of it.

The version of this document is a date, shown at the top along with the date it starts to govern and the date a human last read it and decided nothing needed changing. Every change is recorded in the version history at the end, in a line written to be read rather than a diff.

Clause numbers do not shift when the document is edited. A deleted clause is left in place marked as reserved. That way a citation to clause 11.3 in an email or a procurement file still points at the same clause in a year's time.

A change policy that does not define material means nothing. A change to these terms is material if it does any of the following.

Anything else is a clarification: correcting a typo, rewriting a sentence to be clearer without changing its effect, reordering, updating a contact detail, adding an example, or describing something the site already did.

A material change is published at least 30 days before the date it starts to govern, and the version history names what changed. A clarification takes effect when it is published. In both cases the dates at the top of this document are the record.

Continuing to use the site on or after the date a change starts to govern is acceptance of it. If you do not accept a change, stop using the site. There is no account to close, no subscription to cancel and no data of yours held here unless you sent a brief, in which case the Privacy Policy tells you how to ask for it to be deleted.

A change to these terms never changes a price, a scope or a term already agreed in writing with a client.

This version has not been reviewed by a lawyer. It is published because a plainly written draft that describes what the site actually does is more useful to you than no document at all, and because publishing it makes the gap visible rather than hidden. It will be reviewed, and the review will be recorded here when it happens.